More and more companies are using chatbots in customer services. Due to advances in artificial intelligence and natural language processing, chatbots are often indistinguishable from humans when it comes to communication. But should companies tell customers they are communicating with machines and not with humans? Researchers investigated. Their research found that consumers tend to react […]

Online learning engagement can be increased by nearly one-third by simply prompting students to share course ideas rather than personal details in the form of icebreakers and social introductions. Read Full Article (External Site) Dr. David LowemannDr. David Lowemann, M.Sc, Ph.D., is a co-founder of the Institute for the Future of Human Potential, where he […]